Customer Solutions Manager – Benelux & Scandinavia - 100% Remote
SkillCorner · Amsterdam
Manage customer relationships for SkillCorner's football tracking data across Benelux and Scandinavia. You will run onboarding and training, build tailored analysis and support data integration, and work with Business Development on retention and expansion. Regular regional travel and occasional Paris visits required.
The application is with the employer, never with us. Posted 2 weeks ago. Last checked today.
The advert, from SkillCorner
ABOUT SKILLCORNER
SkillCorner is the global leader in AI-driven sports data, delivering automated player and ball tracking from single-camera video, including broadcast, tactical and wide-angle sources. Our computer-vision technology and AI-powered analytics help teams, leagues, federations and agencies make smarter decisions in recruitment, development, performance analysis and team strategy.
Founded in Paris in 2016, SkillCorner operates across football, basketball and American football. Our data covers more than 150 competitions worldwide and is trusted by more than 300 teams, leagues and federations. We are an international, collaborative team united by problem solving, competitive edge, self-awareness, team spirit and a direct, practical approach.
ROLE
SkillCorner is seeking a Customer Solutions Manager to develop strong working relationships and outstanding experiences for customers across Benelux (Belgium, Netherlands, Luxemburg) and Scandinavia. Through proactive analysis, product education and practical support, you will help customers embed SkillCorner data into daily scouting, recruitment and performance workflows and partner with sales colleagues on retention and expansion.
LOCATION
Remote in Belgium, Netherlands, Denmark, Sweden, or Norway would be preferred, ideally close to a major transit hub. Regular regional travel and occasional visits to Paris are required.
RESPONSIBILITIES
Lead customer and product onboarding, education and training online and in person.
Create and present tailored analysis, tools and educational material.
Support data integration through APIs, analytics tools, templates and dashboards.
Maintain frequent communication with customers and Business Development on strategy and problem solving.
Provide proactive and reactive support and coordinate with Analysis, Product and Marketing.
Collect, structure and communicate customer feedback internally.
Create scalable training resources and identify renewal, advocacy and expansion opportunities.
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